Day-1 password sent over email.
Help Desk reset with no verification.
Both gaps. Closed.
CredentialFlow delivers each new hire's first credential with a verified handoff and session-level evidence of every retrieval, securing the moment before SSO, MFA, and device trust take over. The same trust layer verifies Help Desk callers before every reset. Works alongside Okta and Azure AD.
Why the first-access moment matters
Your identity stack starts working after first login.
After first login, your stack has tokens, sessions, devices, and behavior to verify against. Okta, Entra, MFA, MDM, EDR all activate. Before first login, none of that exists. The first credential has to reach the right person and produce the right login, with nothing to compare it to.
That's the moment we operate in. CredentialFlow delivers the credential, verifies the handoff, and seals session-level evidence around the first-access moment. The audit chain is a byproduct of the workflow, not a separate surveillance layer.
Day-1 credential delivery
Before MFA enrolls, before SSO routes, before MDM enforces: the initial domain credential reaches your new hire encrypted, verified, and recorded.
Prepare
Encrypted before it leaves IT's hands.
Deliver
Right person confirmed at the right moment.
Destroy
One view. Then gone. TTL enforced.
Confirm
Retrieval and first login on one auditable timeline.
One architecture. Two access patterns: the trust layer that delivers Day-1 credentials also verifies identity at the Help Desk. One integration, both workflows.
Help Desk verification
Your team asks for things they know: employee ID, manager, start date. That information lives across HR systems, IT directories, and manager dashboards by design. It identifies an employee on paper, not who's on the phone. CredentialFlow verifies the caller out-of-band, over two independent channels they registered before the call, aligned with NIST 800-63B. Your team acts on proof, not knowledge.
Claim
Employee requests action via Help Desk.
Verify
SMS link to their phone. OTP to their email. They tap the link and enter the code to confirm.
Act
Team proceeds. Two channels confirmed. Action logged with evidence.
CredentialFlow can pull employee context directly from your HRIS: no manual lookup, and the same integration streamlines Day-1 credential delivery. Included with the introductory rate. See pricing →
Incoming · Help Desk
“Hi, I need my password reset.
I’m Michael Chen, Engineering.”
← attacker researched this
The handoff record
Every handoff, evidenced.
Every delivery produces a sealed handoff record: issuance, retrieval, first-login confirmation, caller verification, with the session context it occurred in. For new-hire deliveries and Help Desk requests alike.
Tamper-evident, exportable, auditor-ready. The record is a byproduct of the workflow, not a separate surveillance layer.
Delivery status
Issue it, watch it move, know the second it's retrieved. Stalls surface immediately.
First-login timing
Aligned to the scheduled start, confirmed at first login. One timeline holds both events.
Verification record
Who was verified, over which channels, at what time. Attached to the action it authorized.
When something fails
Wrong number, expired link, stalled delivery: flagged in your dashboard with the context to fix it before it becomes a ticket.
Built for the teams responsible when access goes wrong.
CISO / Security
Audit-ready from day one.
- Control-mapped: SOC 2 CC6.6 and CC6.7 aligned
- Auditor asks, you export: the handoff record, in under 60 seconds
IT / Operations
Day-1 failures caught before Day-1. Tickets down.
- One integration covers Day-1 delivery and Help Desk resets
- Nothing bespoke to build or maintain: no scripts, no shared inboxes
HR Leaders
New hires productive at 9:00 AM, not 10:30.
- Delivery scheduled precisely to the start minute, every time
- First impression: working laptop, not a Day-1 login failure
SOC 2 Type II·End-to-end encrypted·5-minute setup
See it live
Watch one credential travel the full chain.
Encrypted, delivered, verified, purged. The guided walkthrough covers the architecture end to end in 15 minutes.
15 minutes. Zero commitment.
Pricing
One platform. Both gaps closed.
Day-1 credential delivery and Help Desk verification, included on every plan. 30-day free trial, cancel anytime.
Annual billing includes 2 months free.
Pro
Credential delivery and Help Desk verification: both gaps, one platform
Introductory rate, locked for the life of your subscription.
Includes HRIS integration ($99/mo value).
Features include:
What You Get
- Encrypted credential delivery, confirmed on first login, auto-purged
- Caller verification on sensitive IT and HR admin actions, including Help Desk resets. Anti-social-engineering layer.
- Delivery failure alerts with one-click resolution
- OAuth via Microsoft & Google
How It's Secured
- Zero-Knowledge + Split-Trust Dual-Control
- BYOK (AWS KMS, GCP, Azure, HashiCorp)
- Dedicated per-org encryption keys
- MFA + Role-Based Access
- 1-year tamper-evident audit trail
- API access & Webhooks
30 days free. Cancel anytime.
Enterprise
For organizations and MSPs with advanced security requirements
Starting at $899/mo
Features include:
- Everything in Pro, plus:
Scale
- Unlimited deliveries & verifications
- Unlimited employees
- HRIS Integration (unlimited connections, included)
Security & Compliance
- SSO/SCIM integration
- Custom audit retention (up to 7 years)
- Dedicated infrastructure available
- Custom contracts & BAA
Support
- SLA-backed priority support
- Dedicated success manager
- Custom onboarding
Common questions
Pricing, security, and rollout details.
See what's next for CredentialFlow.
Review upcoming features, compliance milestones, and architectural updates.
View RoadmapReady when your next hire is.
30-day free trial. Works alongside Okta and Azure AD. Live in 5 minutes.